Choose your plan, fill out the form, and make your payment. Ken will contact you to set up a meeting where he will determine your individual needs and get access to your Facebook page. We spend the first month working on the major setup of your bot – this is why there’s no setup fees.
We come up with a Welcome Message for you so that any time somebody wants to send your page a message, they click the Get Started button. When they click Get Started, they are subscribed to your bot and receive your Welcome Message that asks how you can help them. Any reply to that message could trigger something including, at least, your Default Reply.
Your Default Reply is sort of like the launch pad for Customer Service. It also helps increase your page’s response time so that people see that you are very responsive to messages. We understand . . . sometimes it’s difficult to get to your page’s messages right away. So, your Default Reply will give an immediate response to let people know you will get back with them . . . AND . . . it can give them some buttons to click in the meantime.
Broadcasts are messages you can send to all of your subscribers at once . . . just like you would do with e-mail. Unlike email campaigns, Messenger broadcasts get 2-10x higher open rates, unbelievably high CTRs, and enable a handful of interactions and personalization features which are impossible via email.
Sequences are series of messages which your bot will send automatically over time. You can set the message delays from several minutes, to several weeks. Use them to nurture your leads, or provide materials in multiple steps.
Growth Tools enable you to convert traffic into Messenger subscribers. Growth Tools can be used on almost any medium: websites, Facebook ads, physical promo materials, and more.
Keywords are words people might type in a message to your page. When a person types one of these words in a message to your page, your Messenger Bot can respond with a pre-determined message . . . or subscribe somebody to a pre-built sequence.
With Tags, you can segment your audience based on the actions they take (or do not take) inside your Messenger bot. Tag your subscribers to track how they opted-in to your bot, which broadcasts they received, which buttons they tapped, and more.
We can create Custom Fields for special data. Store e-mail addresses, phone numbers, physical addresses, and virtually any arbitrary information.